Home: Welcome to the Person-Centered Manager Certificate Program
Transform your leadership approach and unlock the full potential of teams through evidence-based, person-centered management practices that drive innovation, belonging, and organizational excellence.
Welcome
Putting It All Together
The Person-Centered Manager Certificate
Evidence-based training that equips managers to lead people—not just tasks—within today's complex and diverse workplaces.
The Person-Centered Manager Certificate was designed in response to a persistent and well-documented organizational gap: managers are expected to lead people effectively, yet many receive little to no formal training in how to do so.
Peer-reviewed research consistently shows that individuals are most often promoted into management roles based on technical competence or individual performance—not on demonstrated people-leadership capability (DeRue & Wellman, 2009; DeRue et al., 2012). Once promoted, managers are frequently expected to "learn on the job," despite the fact that people management requires a distinct and complex skill set.
Management Training Gap
Managers are undertrained. Most managers are promoted for technical performance rather than people-leadership skills, despite the complexity of the role (DeRue & Wellman, 2009; DeRue et al., 2012).
Leadership development research further indicates that organizations routinely underinvest in early and mid-level manager training, even though managers account for substantial variance in employee engagement, wellbeing, and performance outcomes (Hannah et al., 2013). When managers are insufficiently prepared, the costs surface downstream—in turnover, disengagement, burnout, and increased HR escalation.
Organizational Risk
Underinvestment in manager training has downstream costs. Insufficient preparation is linked to higher turnover, disengagement, burnout, and people-management failures (Hannah et al., 2013).
The Person-Centered Manager Certificate responds directly to this gap by providing structured, evidence-based training that equips managers to lead people—not just tasks—within today's complex and diverse workplaces.
References
Hannah
DeRue, etc.
Explore the foundational elements and practical application areas of the Person-Centered Manager Certificate. This program is structured to guide you through essential theories, develop core leadership competencies, and equip you with actionable skills for immediate impact.
1
Delve into the evidence-based principles—including manager as coach, positive psychology, psychological safety, and neuroinclusion—that form the bedrock of effective, human-centered leadership.
2
Master essential leadership capabilities such as fostering engagement, cultivating well-being, building resilient teams, and driving performance through empowerment rather than control.
3
Acquire concrete, actionable techniques for daily management, including effective communication, tailored feedback, conflict resolution, and creating an inclusive, high-performing work environment.
Testimonials
1
"As someone who has dedicated the past 6 years to learning and supporting Neuroinclusion in the workplace, I can confidently say that this program is an invaluable investment that will help you accelerate your learning journey. Whether you're a seasoned professional or just starting out, the team at grit & flow expertly crafts learning content to ensure you'll gain the knowledge and skills you need to support a person-centered workplace."
Tarena Shanaberger
Senior Program Manager, Inclusive Hiring
Microsoft
Senior Program Manager, Inclusive Hiring
Microsoft
2
"What I learned in the Person-Centered Workplace course has furthered and strengthened my understanding of leading with curiosity. It taught me to seek well-rounded solutions while focused on the individual. The emphasis on understanding the role of colleagues, peers, supervisors and managers in supporting an inclusive workplace was fundamental to advancing my leadership approach. Dr. Jameson reminded me of the value of ensure our workplaces seek to meet individual need whenever possible."
Virginia G. Essandoh
Chief Diversity, Equity, and Inclusion Officer
Ballard Spahr
Chief Diversity, Equity, and Inclusion Officer
Ballard Spahr
3
"The Person-Centered Workplace Certificate program has been a transformative experience for me. The intimate learning group of inclusion practitioners, combined with the invaluable expertise and engaging guidance from Dr. Tiffany and the grit & flow team, has fundamentally reshaped how I approach fostering and sustaining an inclusive workplace environment. If you're an individual or organization committed to ensuring that all employees are supported, respected, and able to reach their full potential, this program is a worthwhile investment. It will challenge your perspectives, broaden your understanding, and equip you with the knowledge and skills necessary to create a workplace that truly embraces and celebrates diversity in all its forms."
Jamiah Prince
DEI Program Manager
Apartment list
DEI Program Manager
Apartment list
4
"Being a part of a beta version of the person-centered manager certificate program allowed me to see another level of Grit and Flows focus on truly driving inclusive workplaces. The sessions offered actionable meaningful tips. The content was easily digestible and the dialogue with others supported opportunities to build on varying experiences while challenging your own biases"
Jamell Mitchell
Global Neurodiversity Ecosystem Leader
E&Y
Global Neurodiversity Ecosystem Leader
E&Y