Module Four:
The Person-Centered Manager in Practice (Manager as Coach)
Purpose
Translate PCM principles into consistent, observable management behaviors.
Learning Outcomes
Participants will be able to:
  • Apply person-centered approaches to meetings, feedback, and performance reviews
  • Use coaching-oriented questions to support growth and autonomy
  • Balance empathy with clarity, expectations, and accountability
  • Create a team-level approach to inclusion and support
Before our session
Core Competencies

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PCM Competencies

Person-centered management focuses on how results are achieved, not just whether they are achieved. These competencies describe the skills managers need to support performance, inclusion, and sustainable outcomes—especially in complex, diverse, and high-pressure environments. In today's rapidly evo

Psychological Safety

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Psychological Safety

Creating workplaces where people feel safe to speak up, contribute honestly, and do their best work

Manager as Coach

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Manager as Coach: A Person-Centered Approach to Leadership

Shifting from command-and-control to developmental, relational management that builds capability and ownership

Positive Psychology

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Positive Psychology in Person-Centered Management

Creating conditions where people can recover, contribute, and grow—even when work is hard

Neuroinclusion
Universal Design
Conclusion