Syllabus
Person-Centered Manager (PCM) Syllabus
A comprehensive framework for managing to the whole person
A Framework for Managing to the Whole Person
Program Design Overview
Total Program Structure
5 modules
Independent Study ≤ 4 hours
Total pre-work time (approx. 30-45 minutes per module)
5 × 2-hour sessions
Live facilitated sessions
Learning emphasis: Application, practice, reflection, and real-world transfer
PCM is designed to provide conceptual grounding through concise readings and short videos, while live sessions prioritize doing the work by practicing conversations, working through scenarios, and translating concepts into day-to-day management behaviors.
Program Outputs
By the end of PCM 2.0, participants will have:
1
A shared language for person-centered management
2
Practical tools they can immediately apply
3
Increased confidence navigating neuroinclusion, wellbeing, and performance
4
A concrete plan for embedding PCM into daily management practice
How and when to connect to your facilitated sessions
A
Cohort A: 9am Eastern Standard Time
B
Cohort B: 1pm Easter Standard Time
Module 1
Foundations of Person-Centered Management
Friday, January 30
Purpose
Establish a shared understanding of what Person-Centered Management is, why it matters, and how it differs from traditional leadership models.
Learning Outcomes
Participants will be able to:
Articulate what PCM is and is not
Explain the rationale for managing to the whole person
Recognize how identity, power, and intersectionality shape workplace experiences
Identify personal management assumptions that may unintentionally limit inclusion
Preparing for Session "Homework"
Take Survey
Person-Centered Manager Self-Assessment
Videos
  1. Welcome
  1. How this course works
  1. Person-Centerd Management: An Overview
Read
  1. Foundations (~5 minutes)
  1. Competencies (~5 minutes)
  1. Skills Matrix (~5 minutes)
  1. Psychological Safety
Recommended Reading

Schedule Instructor "Office Hour" Meeting (actually 30 minutes!): https://calendly.com/tiffanyjameson/pcm-office-hour
Module 2
Understanding Cognitive Differences at Work
Friday, February 6
Purpose
Build practical awareness of cognitive diversity and how it impacts communication, performance, and collaboration.
Learning Outcomes
Participants will be able to:
Describe common cognitive differences encountered in workplaces
Identify how learning styles, working memory, and sensory processing affect work
Demonstrate allyship behaviors that support neuroinclusive teams
Recognize systemic barriers that disadvantage certain cognitive styles
Preparing for Session "Homework"
Take Survey
Review Videos
Neuroinclusion and Allyship (Video, Transcript & Presentation Available)
Read
  • Psycological Safety at Work
  • Inclusive Language

Schedule Instructor "Office Hour" Meeting (actually 30 minutes!): https://calendly.com/tiffanyjameson/pcm-office-hour
Module 3
Regulation, Burnout, and Authenticity
Friday, February 13
Purpose
Help managers understand emotional regulation, burnout, and the hidden costs of masking, camouflaging, and code-switching.
Learning Outcomes
Participants will be able to:
Distinguish burnout from disengagement or poor performance
Recognize signs of emotional dysregulation in themselves and others
Understand masking and code-switching as adaptive but costly strategies
Apply positive psychology concepts to support sustainable wellbeing
Preparing for Session "Homework"
Take Survey
Review Videos
Read
  1. Positive Psychology
  1. Rejection Sensitivity Dysphoria
  1. Masking & Camouflaging
Recommended Reading
  1. Self-Advocacy at Work: I work best when
  1. Neuroinclusive Strategies - Gratitude Focused (Positive Psychology)
Handouts
  1. The Interrupter
  1. Regulation-Safe Feedback Checklist

Schedule Instructor "Office Hour" Meeting (actually 30 minutes!): https://calendly.com/tiffanyjameson/pcm-office-hour
Module 4
The Person-Centered Manager in Practice (Manager as Coach)
Friday, February 20
Purpose
Translate PCM principles into consistent, observable management behaviors.
Learning Outcomes
Participants will be able to:
Apply person-centered approaches to meetings, feedback, and performance reviews
Use coaching-oriented questions to support growth and autonomy
Balance empathy with clarity, expectations, and accountability
Create a team-level approach to inclusion and support
Preparing for Session "Homework"
Take Survey
Review Videos
Read
Manager as Coach

Schedule Instructor "Office Hour" Meeting (actually 30 minutes!): https://calendly.com/tiffanyjameson/pcm-office-hour
Module 5
The Custom Module
Friday, March 6
Purpose
This module is designed in response to the cohort's feedback, questions, and requests.